Terms and conditions

OBJECT
Through these Terms and Conditions, the company SICAM INVERSIONES S.A.S. (hereinafter “SICAM”), in its capacity as owner of the web page (hereinafter the “web page”) available at: www.sicaminversiones.com, makes available explanatory information about the web page and the regulations for its use and access, as well as information about SICAM products.
The law applicable to these Terms and Conditions is the law of the Republic of Colombia, this web page being addressed mainly to residents located in Colombian territory.
For the purposes of the information contained in these Terms and Conditions, “User” is understood as the person who enters and makes use of the website by their own means. Notwithstanding the foregoing, Users are, initially, all buyers of SICAM brand products that they use as a means of purchasing goods on the virtual web page that SICAM has made available to them.
IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, WE ASK YOU TO REFRAIN FROM USING OR BROWSING THIS WEBSITE, YOUR USE IS SUFFICIENT TO CONSIDER THAT YOU ACCEPT THE CONTENT AND OBLIGATIONS DESCRIBED HEREIN.

INCOME AND VISITS TO THE WEBSITE
The website is a space provided by SICAM to consult and learn about the brand’s products, with the purpose that users can purchase them through distance sales through the website. In this sense, the user undertakes to use the contents in a diligent, correct, lawful manner and, in particular, agrees not to carry out the behaviors described below:
(a) Use the contents of the website in a manner, for purposes or effects contrary to the law, morality and generally accepted good customs, or public order.
(b) Reproduce, copy, represent, publish, use, distribute, transform or modify the contents of the web page, or in any other way carry out acts of disposition or exploitation of the contents, by any procedure or on any support, in any way total or partial.
(c) Delete, evade or manipulate the “copyright” and other data of the intellectual property rights of SICAM INVERSIONES S.A.S. or their owners, incorporated into the contents, as well as the technical protection devices or any information mechanisms that the contents of the web page may contain.
(d) Use or use the contents and, in particular, the information of any kind obtained through the web page or the products to distribute, transmit, remit, modify, refuse or report the advertising or the contents of the web page for direct sales purposes or for any other kind of commercial purpose, as well as to refrain from marketing or disclosing in any way said information and the products themselves that are available to the User within the Website. Consequently, the User may download the material published here, on paper or computer support, only for personal purposes and with the citation of the source.
(e) Use the website and the products offered on it, for illegal purposes or effects, contrary to the provisions of these Terms and Conditions, harmful to current regulations, the rights of SICAM or third parties. Likewise, any use that may damage, render useless, overload or deteriorate the Website, or prevent the normal use or enjoyment of it by Users, is prohibited. harmful to the rights or of SICAM and the interests of third parties or of SICAM, or that in any way may damage, disable, overload or deteriorate the website and the sale of SICAM brand products or prevent the normal use or enjoyment of the website and the sale of products by Users.
(f) Use fraudulent information, impersonate identity, provide false or altered information for the completion and creation of your username and password to generate product purchases through the SICAM website.

SECURITY
SICAM has the highest security standards commercially available in the sector. In addition, the payment process works on a secure server using the protocol. The secure server establishes a connection so that the information is transmitted encrypted using 128-bit algorithms, which ensure that it is only intelligible to the Client’s computer and the web page. In this way, using the SSL protocol guarantees:
(i) That the User is communicating their data directly to the SICAM server and not to any other that tries to impersonate it.
(ii) That between the User and the SICAM server the data is transmitted encrypted, avoiding its possible reading or manipulation by third parties.
Thus, it is clear that while the User is browsing the website, these Terms and Conditions will apply as well as the Privacy Policy and Treatment of Personal Data of SICAM.

MODIFICATION AND UPDATE OF TERMS AND CONDITIONS
SICAM, at its own discretion or due to technical needs, may modify, update, add and/or eliminate functionalities, services and contents of the website, as well as these terms and conditions, at any time and without the need for any notification to Users. as long as they do not affect the normal operation or the purposes of the website.
SICAM, directly, may unilaterally modify, and at any time, the content of the Terms and Conditions. If the modifications configure significant changes, SICAM will promptly notify Users through emails, written communications or by publishing directly on the website. SICAM will choose, at its sole discretion, the means by which it will make the notifications.

HABEAS DATA
In accordance with Law No. 1581 of 2012 and Decree No. 1377 of 2013 and other complementary regulations, SICAM declares itself responsible for the processing of personal data, in accordance with the definitions of Law No. 1581 of 2012, and therefore collects , stores and treats the personal data of the Users of the website in the development of their commercial activities, sales of their products in their network of stores or in online channels, or in promotional events, among others.
Users of the website may access the Privacy and Personal Data Processing Policy available at: www.sicaminversiones.com to learn about the purposes, rights and duties related to the processing of their personal data by SICAM as responsible .
If you have questions regarding the processing of the personal data of the User of the website, write to us at asistente@sicaminversiones.com

VALIDITY
If a competent authority determines that one of the provisions of these Terms and Conditions is null, invalid or illegal, said provision will be eliminated without affecting the validity of the other clauses.

APPLICABLE LAW, DISPUTES AND QUESTIONS / COMPLAINTS / CLAIMS
The Terms and Conditions, as well as any other contractual document derived from the web page, will be governed by the laws of the Republic of Colombia. In the event of any controversy that arises with Users in their relationship with the website, this must be resolved by the Colombian judicial authorities and the established conflict resolution mechanisms, such as conciliation.
The content of the website and these Terms and Conditions fully responds to the duty to provide truthful, sufficient, precise, timely and appropriate information regarding the services offered as an electronic commerce website, always within the limits of the object. , nature and operation of this.
If you are interested in submitting requests, complaints and claims, please send an email to asistente@sicaminversiones.com, clearly stating (i) your full name, (ii) identification number (iii) facts that support the petition, complaint or claims, (iv) other aspects that are relevant to give an effective response to the exercise of your rights and (v) other elements requested by the person on the contact portal who received your concerns.

SICAM ADDRESS
As the address of SICAM for purposes of the website, its offices in Copacabana, Antioquia, Colombia, located at Calle 50 # 39 – 144, are indicated.

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